Hello everyone, the Video Professor, John W. Scherer here with a quick message
regarding the new Video Professor Executive Customer Assurance web site.
Here
at Video Professor we're committed to doing everything possible to make sure you have a positive learning experience.
If you are having ANY issues with ANY of our Video Professor
CD-ROM or online learning products or ANY aspect of your customer
experience for ANY reason, we will resolve your issue.
But to resolve your issue, you must contact us directly. We can't help you if we don't know about your problem.
Our goal here at Video Professor is simple. We don't want even one unhappy customer. That's why I've personally set up a special new Executive Customer Assurance team (ECA). This team has only one job: to do whatever it takes to resolve any problem you
might have when using one of our products or dealing with any of our Video
Professor personnel.
Even if you have contacted us about a problem in the past and did not get the help you needed,
I want to hear from you now.
The Video Professor ECA team is standing by right now to help you. If you have a problem, call 1-800-500-1183
right now.
It's just that simple. Do it now and your problem will be resolved.
Sincerely,
John W. Scherer, Founder and CEO, Video Professor
